A Clean City -Quality assurance -

Quality assurance

A Clean City was established in 1986 and since then has been providing high quality commercial cleaning with personalised service.

Fundamental to our success and growth has been a rigorous quality management policy which is consistently communicated to our cleaning staff.

An important part of our quality management policy is a firm commitment to reduction of our carbon emissions and the introduction of all forms of recycling and environmentally friendly cleaning mechanisms. We view quality control and continuous development as the foundation to our commercial cleaning business.

Our overall quality assurance cleaning policy contains a variety of key action points, some of which are:

  • Maintaining open and constructive communication of our quality objectives with our clients and staff.
  • Recognising that continual improvement of our quality management system is in itself a key quality objective.
  • Developing internal processes and capabilities to meet and exceed clients’ requirements and ensuring employees are aware and understand these requirements.
  • Managing and conducting our operations using systems and controls which ensure commercial dealings are always in a professional manner and in line with our personalised and responsive operating culture.
  • Developing and training our people to ensure they are fully involved and contribute to our quality based objectives.
  • Regularly reviewing our quality policy for relevance to operations and to ensure our operations reflect our policy.

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    What our clients are saying

    A Clean City has been our cleaning contractor for more than seven years. In that time we have found them extremely efficient and reliable and most importantly able to react quickly to meet the changing needs of our business.

    Nicole Caruana
    Harvey Norman Commercial Division